Succes stories
We want what we do and who we do it for to speak for us and give an idea of what we can offer you. Our commitment to people and their ideas is the way we show them that we like working with them.
Hotels
Hotel Es Princep Mallorca · Mallorca
EXNOVO Hospitality was commissioned by the owners of the Hotel Es Príncep to provide the SkilledGuest service. The aim was to detect all the areas for improvement that could appear during the client’s stay, observed from the point of view of an active professional in the sector with knowledge of the sector. The conclusions were summarised in a complete report divided into different sections to provide a clear overview of the experience. The report was complemented with graphic and multimedia material to illustrate the situations.
The SkilledGuestâ service offered by one of the professionals chosen by EXNOVO Hospitality has been very useful. It has provided us with an insight into the different areas of improvement in our business, based on standards established prior to the visit. If we had to highlight one aspect of the report, it would be the level of detail that this report provided us with thanks to the previous experience in hotels in our segment that the professional who made the visit had. “It is a service that we will repeat without hesitation.”
Hotel Cala Llenya Resort Ibiza · Ibiza
Real estate and hotel due diligence prior to the purchase of a hotel and a set of land in Ibiza. Market study and strategic plan. Complete transformation of a 2- to 4-star hotel.
“EXNOVO nous aura accompagné pendant pres de 2 ans pour l’achat et la rénovation d’un important complexe Hotelier “Cala llenya Resort Ibiza.” pour passer de 2 a 4 etoiles. Compte tenu des délais tres courts il s’agissait d’ Un vrai challenge qui ne pouvait se faire qu’avec une entière confiance réciproque. Aujoud’hui le challenge est réussi. accompagner. gestion et le management hôtelier de base de données ou d’expériences que nous avons particulièrement apprécié en tant que nouveaux venus dans ce métier.
Nous profitons de ce petit mot de recommandation pour remercier une nouvelle fois EXNOVO du travail accompli.” French investor
TEMBO · Barcelona
TEMBO Barcelona is one of the iconic buildings on Barcelona’s new seafront (located in the Forum Barcelona area). The building’s owners and their representatives trusted the EXNOVO Hospitality team of consultants to conceptualise the accommodation and catering, position the business and draw up its strategic plan. The work consisted of monitoring all aspects prior to opening with the client while the construction work progressed. The collaboration lasted 18 months.
Hotel S’Agaró · Girona
EXNOVO HOSPITALITY has advised the company HOTEL DE LA PLAYA SA, owner of the S’Agaró Hotel, in the transition to the new management of the hotel, and has developed a strategy to reposition the asset, optimising the operation of the business in the areas of accommodation, catering, revenue and marketing.
The EXNOVO HOSPITALITY team has provided us with their knowledge and experience in the sector to make the right decisions and improve our hotel business. Their dedication to the project and their constant reporting of all the points to be resolved have helped to organize the business internally after a change in management. We will certainly count on their team of professionals in future occasions.
Albert Sibils – CEO
Restaurants
Restaurante Ultramarinos Huerta · Valencia
At Exnovo Hospitality, we are proud to have accompanied the Ultramarinos Huerta team in a comprehensive process of repositioning and relaunching their business. During 15 months of close collaboration, we have advised the owners at every key stage, starting with the negotiation of the transfer of the premises, allowing them to secure an optimal space for their business vision.
Our strategic approach included a complete review of the gastronomic concept and the type of service offered, ensuring that they were aligned with market trends and the expectations of their target clientele. In addition, we provided support in operational planning, facilitating a successful start-up of the business.
Exnovo Hospitality’s commitment to Ultramarinos Huerta did not end at the opening phase. We continued to carry out control audits on a timely basis, evaluating business ratios and ensuring efficient and profitable management. This ongoing approach has allowed Ultramarinos Huerta to not only establish itself in the market, but also to position itself as a gastronomic benchmark in its area.
Club Tenis Valencia · Valencia
EXNOVO HOSPITALITY ha hecho un estudio de la situación actual de los servicios de restauración del Club Tenis Valencia. Una vez hecha la auditoria se ha elaborado un plan estratégico teniendo en cuenta las necesidades del complejo y de sus socios, y un plan de acción para la elección del nuevo operador de los activos de restauración. El equipo de EXNOVO ha hecho durante más de 9 meses el seguimiento y la implantación del nuevo operador. Después de esta implantación, el socio de la firma en Valencia ha seguido asesorando al club en su objetivo de tener una restauración de calidad, eficiente y referencia en la ciudad de Valencia.
The EXNOVO HOSPITALITY team has accompanied us in the process of transition and change of the catering of our club. From the previous situation study to the signing of the contract with the new operator, they have provided us with their experience and vision of the sector.
Alberto Talavera – Club Manager
Others
Mas Terrats · Girona
EXNOVO HOSPITALITY has carried out a preliminary study of the situation of the Mas Terrats Estate in the province of Girona and has concentrated its efforts on two lines of action.
On the one hand, it has carried out a patrimonial study of the company, advising the partners on the most appropriate formulas to exploit the asset. On the other hand, it has drawn up a 5-year strategic plan to capture other business segments that allow diversifying and increasing the income of a space that until now was dedicated exclusively to weekend rentals.
Among the different services that the EXNOVO HOSPITALITY team has carried out, we highlight the definition of procedures to optimize the time in the response to requests, search for talent to join the team and market study of the MICE sector for this type of venues.
The EXNOVO HOSPITALITY team, led by Albert Labastida, has not only drawn up the strategic plan for the next 5 years, but is currently developing it with the team they have formed. Having professionals who know the sector and all its players has facilitated the positive evolution of our assets and business.
Rosa Maria Casellas – General Manager and co-owner
Project consultancy Poland
EXNOVO is well acquainted with the hospitality and gastronomy markets in Spain and Poland. Our Polish Desk, together with the EXNOVO Hospitality and EXNOVO Law teams, plans, advises and executes processes for the implementation of Spanish hospitality businesses in Poland. From this multidisciplinary approach, we advise companies, exporters, owners and executive chefs in this process of internationalisation to a key, large and consolidated market.
It was a pleasure to work with EXNOVO Performing Value when I was appointed Head Chef at the new ARCO restaurant (by 6 Michelin star chef Paco Perez) at Olivia Star – Olivia Business Center, Gdansk, Poland. They guided me through the legal part of my move to Poland and offered me assistance in the process of implementing my professional project, which required not only knowledge of Polish law, experience in restaurant management, but also overcoming a cultural and language barrier. It has been very useful to entrust the advice of my project to EXNOVO, and to be guided by a team made up of such multidisciplinary professionals.”
Antonio Arcieri – Head Chef, ARCO, Gdansk
IESE · Consulting in the restaurant sector · Barcelona / Madrid
The prestigious business school has entrusted the EXNOVO HOSPITALITY team to audit and improve the operation of its catering services in both Campuses (Barcelona – Madrid). EXNOVO has audited the catering services of the centres operated by an operator and has accompanied the centres’ Operations department to carry out the Action Plan for improvement. EXNOVO HOSPITALITY has been collaborating with IESE for more than 6 years.
Escola Garbí Foundation · Barcelona
EXNOVO HOSPITALITY has been commissioned by the Escoles Garbí-Pere Vergés Foundation to evaluate its canteen service (preparation and service) in the two centres in Barcelona. For more than 6 weeks we have been evaluating the entire purchasing, production and service process to detect areas for improvement and propose them to the client.
Thanks to the conclusions of the study, we have been able to make the right decisions to optimize and improve the canteen service at our centers. The work of the EXNOVO team has been carried out diligently and without hindering the daily dynamics of the centers. We are satisfied with the result and will count on them on future occasions
Juli Mauri Pont – Financial Director
Aramark · Barcelona
Representing the owners of the establishments, we carried out the search and selection of an optimal operator for two key catering spaces (one of them the most important on the entire Bellaterra campus) in a first-rate academic space such as the Autonomous University of Barcelona (UAB).
We have worked with EXNOVO on two complex projects at the Universitat Autònoma de Barcelona, where they advised the owners of the establishments whose management we have taken over.
We would like to highlight the professionalism and transparency that we have observed during the process, which has been of great help in achieving a good solution for all parties.
Bruno Cesena – Vice President and Commercial Director Aramark Spain.
